Games Workshop has just rolled out a new live chat contact option, so if you need to contact them fast- this is the way!
Most companies with online storefronts have a live chat function, this is primarily due to speed and efficiency. So now, Games Workshop has also decided to add the live chat option as well!
Games Workshop Adds New Live Chat Feature
When you try to contact support you’ll get two options now. The typical email where you can ask anything less urgent and get an answer in a few days, or the new Live Chat, for an urgent question that you need a faster or easier question answered.
The “answers” tab also serves as a quick reference that might help answer your question without having to reach out the support, like for example a question about an order.
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With the switch to many companies working from home, this new feature seems great for GW because support specialists can easily answer a ton of questions faster.
It’ll start with a simple bot to get you started then it will assign you a team member to hopefully answer any of the questions you have!
Do you think Live Chat is a good support option For GW?
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About the Author: Andrew Schrank
Andrew Schrank
Job Title: Miniatures & Warhammer Hobby Staff Writer
Socials: Facebook
About Andrew Schrank: Over the past 15 years, Andrew has played all the games, including tabletop and video games, and immersed himself in the associated lore. Andrew joined the Spikey Bits team in 2018 and covers the Warhammer hobby and tournament scene, along with the latest in tabletop miniatures, each week.
Aspiring diplomat, Lord of Fluff, and Master of Ice Hammer, He loves Star Wars, Chaos Undivided, and Gundam. During his free time, he hunts Platinum trophies on PS5 and reads international news. On weekends, Andrew plays commander and cEDH games, often with unique strategies that push the limits.
He believes each day presents a new opportunity to grow and be challenged.
